1. Introduction

At SoftechV, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you use our website (hereinafter, "the Site"). By accessing the Site, you agree to the practices described in this document.

2. Information We Collect

We collect personal and non-personal information to improve your experience on the Site. The types of information we may collect include:

• Personal information: Name, email address, phone number or other data voluntarily provided when contacting us or registering on the Site.
• Non-personal information: Browsing data, such as IP address, browser type, pages visited and time spent, collected through cookies and similar technologies.
• Third-party information: Data obtained from partners or providers, always with your consent or as permitted by law.

3. Use of Information

We use the information collected for the following purposes:

• To provide and improve the services offered on the Site.
• To respond to your inquiries and provide customer support.
• To send promotional communications, only if you have given your consent.
• To analyze Site usage to optimize its functionality and content.

4. Sharing Information

SoftechV does not sell or rent your personal information. We may share your data in the following cases:

• With service providers that help us operate the Site (for example, hosting, data analytics), always under confidentiality agreements.
• When required by law or to protect our legal rights.
• With your explicit consent for specific purposes.

5. Cookies and Similar Technologies

The Site uses cookies and other tracking technologies to:

• Remember your preferences and improve navigation.
• Analyze Site performance.
• Display personalized advertisements, where applicable.

We use first-party and third-party cookies, including the Meta Pixel and Google tags, to collect information about user interaction on our website. This data allows us to measure the performance of our advertising campaigns, improve the browsing experience and run remarketing actions (showing ads to those who have already visited our site).

You can manage cookies through your browser settings. However, disabling them may affect the functionality of the Site.

6. Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, loss or alteration. These include:

• Encryption of sensitive data.
• Strict access controls.
• Regular security audits.

Despite our efforts, no security measure is completely infallible. We recommend that you protect your credentials and report any suspicious activity.

By completing our forms, you agree that your contact details (such as email and phone number) may be used in hashed form to build custom audiences on advertising platforms like Facebook, Instagram and Google. This process safeguards your information by comparing it anonymously against those platforms' databases to deliver content of interest to you.

7. Your Rights

Depending on the applicable jurisdiction, you may have rights over your personal data, including:

• Access the information we hold about you.
• Request the correction or deletion of your data.
• Object to the processing of your data or withdraw your consent.

To exercise these rights, please contact us using the information provided in the Contact section.

8. Links to Third-Party Sites

The Site may contain links to third-party websites. SoftechV is not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any site you visit.

9. Changes to this Policy

SoftechV reserves the right to update this Privacy Policy at any time. Changes will take effect upon publication on the Site. We will notify you about significant changes through the Site or by email, where appropriate.

Note: It is your responsibility to periodically review this Privacy Policy to stay aware of updates.

10. Contact

If you have questions, concerns or wish to exercise your rights related to this Privacy Policy, contact us at:

Email: sales@softechv.com